Online gaming is at the forefront of implementing the biggest technologies on the market. You can bet that if there’s any industry that properly makes use of AI and digital security technologies, it’s the gaming world. After all, games have constantly pushed the boundaries between art and technology. Add in platforms like online casinos that are heavily regulated, and you have an industry that is hyperfocused on the next big thing in tech.
What are the big gaming technology trends set to shake up the industry this year? Let’s hop in:
1. 5G Delivers Low Latency
One of the biggest tech trends that’s going to shape the world of online gaming is the rollout of 5G. This means that players can now enjoy extremely low-latency (clocked in at 2023), which is so fast that players can now enjoy “real-time” play.
On sites like Kanuuna.com, this means you can now reliably enjoy the live casino games in the best possible way. Sports bettors will also be able to make faster, more reliable bets based on real-time data. When there isn’t lag dragging down your experience, you can both have more control and more fun.
2. AI Agents Provide 24/7 Support
Most support request tickets are incredibly easy to solve, as often people just don’t look through the available information well enough. That’s why simple answers can easily be handled by AI chatbots, so long as the right guardrails are in place. In the world of online gaming and iGaming in particular, you’ll now have support AI bots provide instant support, whether that’s done by finding the link someone needs or answering a key question.
These agents act like a funnel tool, allowing the more pressing and challenging issues to be passed directly to the human support team.
3. The New Trend in Personalization
Personalization has been used extensively in gaming to provide a more intimate gaming experience, and that trend is only set to continue with the rise of AI analytics, particularly on gaming platforms themselves. With personalization, platforms can provide more nuanced recommendations for further play. Players may also get custom offers and play boosts based on how they play.
4. AI Security for Responsible Gaming
By tracking behavior for personalization, game platforms and developers can also enhance compliance and security. If there’s a notable difference in play session length, login location, play style, and so on, systems can flag it. It’s easy then to either send out an email to the account holder (for example, a “There’s been a suspicious login” message or sending the report to the platform’s security team). Regardless, odd or outlier behavior can now be more easily checked, making it easier to keep players and the platforms themselves secure.
5. The Future of Online Gaming
One area that is still in development but is extremely exciting for players is the continued development of AR and VR. While there has been a slight decline in VR headsets, this is largely attributed to a delay in the next generation of products, and is expected to rebound.
What this means is that developers will have a new platform to test immersive digital experiences. AAA games can deliver a true first-person experience, while platforms like online casinos can experiment by trying to build an immersive 3D digital casino environment.
